Skills CV Example

PETER SMITH

10 Royal Street, Benkton, Yorkshire YE179PQ

Mobile: 07592 453962 | Email: psmith@gmak.com

PROFILE 

Individual with ten years’ experience in office administration within a higher education context. Excellent IT skills with knowledge of all Microsoft Office applications, social media and university systems. A creative problem-solver and team player honed through working collaboratively with stakeholders across various departments. Seeking a senior role within Admissions at Greening University.

EDUCATION

2011 – 2012                          Blackwell University

MSc Management (Merit)

2006 – 2009                          King’s College London

                                                BSc Business Management (2:1)

SKILLS

Administration 

• Organised and prioritised personal schedule
• Implemented a new reporting procedure
• Arranged meetings with senior management
• Liaised with department heads regarding day-to-day issues
• Re-organised and improved department filing system
• Successfully worked to strict deadlines

Communication 

• Reported findings of annual survey to senior management
• Prepared publicity material for department Open Day
• Worked on department stand dealing with enquiries on Open Day
• Successfully mediated conflicts between staff and faculty

Managerial and Interpersonal 

• Managed a team of three
• Facilitated staff planning meetings, promoting individual high level of personal achievement
• Evaluated individual work performance and advised on career development
• Developed and introduced new client-centred team approach
• Part of a team to design new office procedures

IT

• Compiled and edited comprehensive monthly activity reports
• Daily user of databases
• Customised database to suit unique departmental needs
• Microsoft Office – word, excel, access and powerpoint

• Dreamweaver web package

Other Relevant Skills

• Currently learning to speak Chinese
• Fluent speaker of Spanish
• Fundraising and event organisation experience during six years volunteering with the British Heart Foundation

QUALIFICATIONS

TEFL

ECDL – Advanced

Health & Safety at Work Certificate

Driving Licence

 PROFESSIONAL EXPERIENCE

2011 – Present                    Nonesuch University | Senior Examination Officer

• Responsible for accurate coordination of exam preparation and compilation of results
• Liaise with department heads on day-to-day exam related issues
• Manage a team of three
• Reported findings of annual survey to senior management
• Successfully work to strict timelines
• Organised and implemented new working procedures to streamline process

2009 – 2011                King’s College London | International Student Liaison Officer

• Developed and introduced new client-centred team approach
• Organised a series of events welcoming new international students
• Liaised with ‘Buddy’ system organiser to facilitate international support
• Customised database to suit unique departmental needs
• Maintained ongoing links with students and liaised with Student Services for wider support as needed.

ACTIVITIES AND ACHIEVEMENTS

Student Careers/Job Fair Assistant at Blackwell University

Member Chartered Management Institute (CMI)

Volunteer in Costa Rica 12-week placement in Montezuma

Active volunteer for the British Heart Foundation

For more CV tips see:

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• How To Make Your CV Stand Out